Legal notice

Legal Notice

Business information

This website is operated by The Secret Corner.

The Secret Corner is a trading name of GCB Enterprise LTD.

Website: www.thesecretcorner.uk
Email: hello@thesecretcorner.uk

Legal business name: GCB Enterprise LTD
Company registration number: 17140092
VAT number: GB518264781
Registered office address: [Insert registered office address]

Contact information

For customer service, order queries, returns, delivery questions or general enquiries, please contact us by email:

hello@thesecretcorner.uk

We aim to respond to customer enquiries as soon as reasonably possible.

Website operator

The Secret Corner is responsible for the content, products and services provided through this website.

This website is powered by Shopify, which provides the ecommerce platform used to operate the store. Purchases made through this website are made directly with The Secret Corner.

Product information

We make reasonable efforts to ensure that product descriptions, prices, images, availability and other website information are accurate and kept up to date.

However, errors, inaccuracies or omissions may occasionally occur. We reserve the right to correct errors, update information, cancel orders or amend product details where necessary.

Product images are for illustrative purposes only. Colours, packaging, sizing and appearance may vary slightly due to photography, screen settings, supplier updates or natural product variations.

Nothing in this Legal Notice affects your statutory rights as a UK consumer.

UK consumer rights

If you are purchasing as a consumer in the United Kingdom, you have rights under UK consumer law.

This includes rights where goods are faulty, not as described, not fit for purpose, or do not match the information provided before purchase.

For online purchases, you may also have cancellation rights under UK distance selling rules, subject to any lawful exceptions.

Nothing in this Legal Notice, our Terms of Service, our Returns and Refunds Policy, or our Shipping Policy is intended to limit or remove your statutory rights.

Returns and refunds

Our Returns and Refunds Policy can be viewed here:

www.thesecretcorner.uk/pages/returns-policy

Returned goods must be unused, unopened, sealed in their original packaging, free from damage, and in a clean, reusable and resalable condition, unless the item is faulty or your statutory rights apply.

If an item is faulty, damaged on arrival, incorrect, or not as described, please contact us as soon as possible at:

hello@thesecretcorner.uk

Delivery information

Our Shipping Policy can be viewed here:

www.thesecretcorner.uk/pages/shipping-policy

Delivery times are estimates unless clearly stated otherwise.

We are not responsible for delays caused by couriers, postal services, incorrect address details supplied by the customer, failed delivery attempts, weather, strikes, supplier delays or events outside our reasonable control.

This does not affect your statutory rights.

Spiritual and wellbeing content

Some products and content on this website may refer to spiritual, metaphysical, symbolic, ritual or wellbeing practices.

Any such information is provided for interest, tradition, entertainment or personal reflection only.

Nothing on this website should be treated as medical, legal, financial, psychological or professional advice.

Our products are not intended to diagnose, treat, cure or prevent any medical condition.

If you have a medical condition, health concern, allergy, sensitivity, pregnancy related concern, or any other concern that may be affected by use of a product, please seek advice from a suitable qualified professional before use.

Product safety

Customers are responsible for reading and following all product labels, warnings and instructions.

Candles, incense, burners, wax melts, oils and other heat, smoke or flame related products must be used safely and responsibly.

Never leave burning items unattended.

Never leave candles, incense, burners or any flame related product burning while asleep, away from the room, or away from the property.

Keep flames, hot wax, incense, matches, lighters, burners, oils and small items away from children and pets.

Do not allow children to use candles, incense, burners, wax melts, matches, lighters or similar products.

Do not give candles, incense, flame related products or small items to children.

The Secret Corner is not responsible for damage, injury or loss caused by misuse, careless use, failure to follow safety guidance, or use of products for purposes other than those intended.

Intellectual property

All content on this website, including text, images, graphics, logos, product descriptions, branding, layout and design elements, belongs to The Secret Corner, GCB Enterprise LTD, Shopify, our suppliers, our licensors, or other relevant rights holders.

You may not copy, reproduce, distribute, modify, sell, exploit or reuse any website content without our prior written permission.

External links

This website may contain links to third party websites or services.

We are not responsible for the content, security, accuracy, availability or policies of third party websites.

Accessing third party websites is done at your own risk.

Limitation of liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so.

This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the fullest extent permitted by law, The Secret Corner and GCB Enterprise LTD are not responsible for indirect loss, website downtime, technical errors, courier delays, third party service issues, or loss caused by misuse of products.

This Legal Notice does not affect your statutory rights.